The William Inglis Hotel - Guest Service Agent - Full Time & Part Time
WEG Student Career Hub · Sydney · Posted 5 days ago
Job description
About the role
Deliver warm, personalised front-office service at The William Inglis Hotel from guest arrival through departure. Full-time and part-time opportunities are advertised on the official vacancy page.
Responsibilities
• Welcome guests and manage check-in and check-out.
• Respond to enquiries and resolve guest requests.
• Manage reservations and guest accounts accurately.
• Share information about hotel services and the local area.
Requirements
• Strong communication and customer-service capability.
• Good organisation and the ability to work in a busy environment.
• Availability for the advertised hotel roster.
• Review the official vacancy for complete experience and work-right requirements.
Responsibilities
- Welcome guests and manage check-in and check-out
- Respond to enquiries and resolve guest requests
- Manage reservations and guest accounts
- Share information about hotel services and the local area
- Work with hotel departments to support a seamless stay
Required skills
- Front office
- Guest service
- Reservations
- Communication
- Problem solving
Requirements
- Strong communication and customer-service capability
- Organisation and ability to work in a busy environment
- Availability for the advertised hotel roster
- Review the official vacancy for complete experience and work-right requirements
Work location
Sydney